1. Introduction
Welcome to www.tcba.africa (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website raf-claim.co.za and purchase our digital products.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
We collect the following types of information when you visit our website or make a purchase:
a) Personal Information You Provide
- Name
- Email Address
- Billing Address
- Payment Information (processed securely through third-party payment providers)
b) Automatically Collected Information
- IP Address
- Browser Type & Device Information
- Pages Visited & Interaction Data
- Referring Website
c) Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience on our website, track user behavior, and personalize content. You can manage or disable cookies in your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill purchases of digital products
- To send order confirmations and provide customer support
- To personalize user experience and improve our website
- To send marketing emails and promotions (only if you opt-in)
- To comply with legal obligations and prevent fraudulent activity
4. Sharing & Disclosure of Information
We do not sell, trade, or rent your personal information. However, we may share information in the following cases:
- With Service Providers: Payment processors, email marketing providers, and website analytics services (e.g., Stripe, PayPal, Google Analytics).
- For Legal Compliance: If required by law or to protect our legal rights.
- With Your Consent: If you authorize us to share your information for a specific purpose.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transaction is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the following rights under GDPR (for EU users) and CCPA (for California users):
- Access & Correction: Request a copy of your data or update inaccurate information.
- Data Deletion: Request to delete your personal data, subject to legal requirements.
- Marketing Opt-Out: Unsubscribe from promotional emails anytime using the “unsubscribe” link.
- Cookies Control: Manage cookie preferences via your browser settings.
To exercise your rights, please contact us at info@tcba.africa
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us.